Current Students Support Community Health Services

Community Health Services

There are general health facilities on or near the Townsville, Cairns and Brisbane campuses.

For most health services you need to make an appointment and some services charge a cancellation fee if you miss your appointment. For specialist services, you will need to bring a referral from a general practitioner (GP).

If you are not familiar with the Australian health system, see About health services in Australia.

JCU Health Services

A medical centre for JCU students and Townsville residents, JCU Health General Practice is located on level one of the Clinical Practice Building on the JCU Douglas campus. JCU students with a Medicare card and student card will be bulk billed for the appointment. International students with OSHC insurance with Allianz Global or Medibank will have their invoices sent directly to their insurer.

Opening Hours:

  • Monday & Wednesday - 8.00am to 6.00pm
  • Tuesday, Thursday & Friday -  8.00 am to 5.00 pm

Phone:  (07) 4781 4495

Email: [email protected]

Web: https://www.jcuhealth.com.au/our-clinics/general-practice/

JCU’s Counselling service provides free, individual counselling sessions for students – on campus or by telephone.

Townsville

JCU Dental is located on the second floor of the Clinical Practice Building. General dental services are performed by supervised, senior JCU dental students. There is no charge for patients with a health care card. Appointments are necessary.

Cairns

JCU Dental is located at 9 McGregor Road, Smithfield. General dental services are performed by supervised, senior JCU dental students. There is no charge for patients with a health care card. Appointments are necessary.

  • Opening Hours: Monday to Friday, 9.00 am to 5.00 pm
  • Phone: Free call 1800 050 763
  • Web: http://jcudental.com/

Townsville Medical Services

Townsville University Hospital

Accident and Emergency Department – front of the hospital

Doctor to Your Door – after hours, mobile doctor service

Envisage Pharmacy Townsville is the nearest pharmacy and is located on the ground floor of the Clinical Practice Building on the JCU campus.

The nearest private dentist is located in the Medilink Retail Centre.

  • Address: 100 Angus Smith Drive, Douglas.
  • Phone: 07 4725 5800

If you have a Health Care Card you can access the Queensland Health Oral Health Service Townsville. Appointments are necessary.

The Townsville Women’s Centre offers a health counselling and referral service for women and is located at 50-52 Patrick Street, Aitkenvale.

Townsville Sexual Health Service

A free service including health checks, advice and counselling.

Cairns Medical Services

Cairns Hospital

Accident and Emergency Department – front of the hospital

Cairns 24 Hour Medical Centre

Private medical centre for GP visits – no appointment necessary.

  • Address: Corner of Grafton and Florence Street, Cairns.
  • Phone: 4052 1119

House Call Doctor

A house call doctor available from 6pm to 8am from Monday to Friday, and midday on Saturday, as well as 24 hours on Sunday.

Smithfield Medical Centre

Medical centre with general practitioners.

Marlin Coast Amcal

This is the closest pharmacy to campus.

  • Address: Campus Village Shopping Centre (opposite the campus)
  • Open: every day, 8.00 am to 8.00 pm
  • Phone: 4057 8944

Other pharmacies are located in the Smithfield Shopping Centre and Trinity Beach Coastwatcher Shopping Centre.

In the city, The Cairns Apothecary in Grafton Street next to the Cairns 24 Hour Medical Centre is open every day 7.00 am to 11.00 pm.

Private dental surgeries near the campus:

  • Smithfield Dental: 07 4038 2211
  • 1300 SMILES Smithfield: 07 4038 1300
  • Trinity Beach Dental: 07 4057 6088

Well Women’s Clinic (on campus)

In association with Queensland Health, this is a free service available on campus one day each month with trained women’s health nurses offering a range of women’s health checks and referrals.

Find out more from the JCU Student Association on free call  1800 330 021 or [email protected].

True Relationships & Reproductive Health

Formerly known as Family Planning Queensland. The service has expert reproductive and sexual health clinicians offering advice and services on contraception, sexual health screens, cervical screening tests, menopause, menstrual concerns, complex gynaecology, antenatal, pregnancy and postnatal. Appointments are necessary.

Cairns Sexual Health Service

A free service including health checks, advice and counselling.

  • Address: Cairns North Community Health Precinct, 381 Sheridan St (across the road from Tobruk Pool)
  • Phone: 4226 4769
  • Web: https://www.true.org.au/clinic

Brisbane Medical Services

Mental Health Services

Lifeline provides 24-hour telephone crisis support. Contact them on  13 11 14

Available to Townsville students, Student Conflict Support Service helps students to resolve any conflicts they may experience in their personal or professional life.

There are a variety of different mental health services offered by Queensland Health. Check their website for more information.

Beyond Blue is a support organisation that helps people with depression and anxiety.

A service designed specifically for Australian university students, The Desk assists students in achieving mental and physical health and wellbeing.

SANE Australia provides detailed information about mental health issues.

A support service specifically for young people, Headspace aims to help people with their mental health and wellbeing.

Black Dog Institute provides mental health support, specifically for those with depression or bipolar disorders.

Mensline provides telephone and online support for men experiencing relationship problems.

Reach Out is an online mental health services for young people.